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Last updated: 11/17/2025
Thank you for shopping at Beth Ann Erickson Designs. We want you to be delighted with your purchase. Please review our return and refund guidelines below.
If you receive a damaged, defective, or incorrect item, don't hesitate to get in touch with us within 7 days of delivery with your order number and clear photos of the issue. We will provide a replacement or a refund when appropriate.
Returns for non-damaged items are accepted within 14 days of delivery. Items must be unused, in their original packaging, and in resellable condition.
Customers are responsible for return shipping costs unless the return is due to our error.
Personalized, custom, or made-to-order items cannot be returned or refunded unless the product arrives damaged or with an error on our part. Photos will be required for review.
All digital download purchases are final sale and non-refundable due to the nature of instant file access.
If you experience an issue accessing your files, please contact us, and we will be happy to help.
If your package is lost in transit or arrives damaged, email us so we can assist with a replacement or help file a carrier claim when applicable.
To start a return, request a refund, or report a problem with your order, please contact us at:
Email: Beth Erickson at erickson.bethann@yahoo.com
Business Location: Camano Island, WA
Please include your order number, photos (if applicable), and a brief description of the issue. We will respond with next steps.